Site Help

Please consult our list of Frequently Asked Questions for answers to common inquiries on topics including the following:

  • How to order a book
  • Ordering books and translations from outside the United States
  • Bulk orders and volume discounts
  • Setting up a Corporate account
  • Order and shipping questions
  • Becoming an author or reviewer
  • Additional files, downloads, and errata
  • Software installation or usage problems
  • Physically damaged software products
  • Media review copy requests
  • Academic review copy requests

If the answer to your question is not found in the FAQ, please visit our Contact Us page and send us your question.